A reminder in Perth County this week its the start of the Medical Priority Dispatch System for all 911 calls in the county.
This approached will allow dispatchers to identify the urgency of a call and prioritize patients based on medical needs and help ensure the right resources are sent to the right patient at the right time.
Those who call 911 may notice dispatchers asking more detailed questions but it is not delaying help but allowing dispatchers to understand the situation and provide instructions for paramedics on the way.